OEM Warranty Support

Extend your warranty promise 
without the overhead

Your customers expect seamless warranty support that reflects your brand quality. We provide comprehensive warranty administration and customer service that feels like a natural extension of your business.

"The best warranty programs are invisible to customers they just work. That's what we deliver for every OEM partner."

Kharl Mena, VP Business Development

Your brand, our expertise

We handle the complexity of warranty administration while maintaining your brand standards and customer relationships. It's like having a warranty department without the overhead.

  • Complete warranty claims processing and administration

  • Customer service that represents your brand, not ours

  • Flexible coverage terms that match your product lifecycles

  • Real-time reporting and analytics on warranty performance

  • Integration with your existing systems and processes

  • Option for extended warranty programs that build on your OEM coverage

We protect your brand reputation

Every warranty interaction is a brand touchpoint. Our team is trained to represent your company's values and standards, ensuring customers feel supported by you, not passed off to a third party.

Trusted by manufacturers who
demand excellence

When your product carries your name, every part of the experience matters. That’s why OEMs rely on New Leaf to manage their protection programs with speed, consistency, and care—so their brand stays protected long after the sale.

“After 12 years with New Leaf, I know I can always reach a real person who genuinely cares. No phone trees, no rigid policies—just true partnership.”

— Donnie Frank, Owner & President, LH Brubaker’s

“New Leaf doesn’t sell a program and disappear. They redesigned our program and created Customer Care to handle warranty calls, proving what real partnership looks like.”

— Laurie Wolter, True Blue Program Manager, Ferguson

Here’s how we can help

Real results from real partners

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